Negotiation Skills

Negotiation Skills - Outline

This Negotiation Skills training course covers the following areas:

What is Negotiation?

• Negotiation and Influencing Skills
• Factors that Impact Negotiation
• Stages of Negotiation

Planning

• Discussion
• Defining Objectives
• Achieving Success
• Coming to an Agreement
• Executing Action

Utilising Communication and Communicating Effectively

• The Significance of Listening
• Being Assertive
• Tools and Techniques for Negotiation
• Building Good Relationships
• Being Confident and Comfortable
• Collaborating with Others
• Solving Conflict
• Handling Difficult Situations and Manipulation Professionally
• Varying Levels of Negotiation
• Self-Assessment of Personal Negotiation Style

Who should attend this Negotiation Training?

This training course is appropriate for anyone who wishes to develop their skills as negotiators.

Prerequisites

There are no prerequisites for Negotiation Skills training, hence anyone can participate.

What’s Included in this Negotiation Training?

This training course includes:

• The Knowledge Academy Negotiation Skills Manual
• Experienced Trainer
• Certificate