Assertiveness Training
What will you Gain from this Assertiveness Training?
- Learn and utilise assertive styles for any situation.
- Develop assertiveness skill to boost your Confidence
- Understand how others perceive your behaviour.
- Understand the communication processes necessary to be assertive.
- Understanding your body language and confidence.
Assertiveness Skills Training Outline
Our Assertive Skills training course conveys a range of information to supply delegates with the best training experience :
Introduction to Assertiveness Skills
- What does it mean to be assertive?
- Rules of assertion
- When to be assertive
- Being assertive in the workplace
Getting your point across
- Presenting clear messages
- Ending conversations
- Gaining confidence
- Tools
Dealing with difficulty
- Handling difficult people and situations
- The art of saying no
- Managing conflict
- Moving forward
Emotional intelligence
- Managing your emotions
- Dealing with someone else’s emotions
Who should attend this Assertiveness Training?
This Assertiveness Skills training course is aimed at those who wish to develop their skills to deal with different individuals and difficult situations.
Anyone who wants to learn about Emotional Intelligence, Art of saying 'NO', Conflict Management, and want to be confident in what they say and do can attend this course.
What's Included in this Assertiveness Skills?
- A Comprehensive Assertiveness Training Course Folder.
- An Assertiveness Skills Action Plan.
- Full Access to Training Slides and Trainer Notes.
- Certificate of Attendance.
