Active Listening Skills
Active listening is helpful in improving relations between human beings. Active listening also increases the productivity of the people. Here are some points on why people listen:
- Listen to get information
- Listen to understand the situation or concept
- Listening to build a relation
- Listen for enjoyment
- Listen to learn something
Active listening is a technique of listening someone, and some steps are followed during active listening such as listen carefully and attentively, keep your mind open during listening, pause before replying anything, put the question for clarification and lastly summarise in your words.
Active Listening Skills Outline
An overview of Active listening skills
- What is Active Listening?
- Importance of Active listening skills
Steps for Active listening skills
- Listen Attentively but relaxed
- Keep your mind open to listening
- Pause before responding
- Ask Question for clarification anything
- Explain in brief in your wording
- Feel same what the speaker feels
How to improve your Active listening skills
- Face the speaker and make eye contact
- Show to the speaker that you are interested and listen properly
- Provide feedback
- Do not interrupt the speaker
- Try to do a conversation in front of the mirror
- Listen and make a virtualisation picture
Benefits of Active listening skills
- Understand the motive of conversation
- Successful Conversation
- Save time and money
- Build a strong network and good relation with speaker
- Reduce the stress level
- Engagement and Motivation
- Add-ons Teaching skills
- Problem-solving or handing issues
Outcomes of Active listening
- Person feel you are interested in listening
- Increased self-confidence and understanding
- Clarifying misunderstanding
